If you operate a hotel with multiple music zones and you're evaluating Soundtrack Your Brand, this guide compares it honestly against eight alternative platforms. Each platform has strengths and weaknesses, and the "best" choice depends entirely on your property type, scale, and operational needs.

The guide is naturally biased — Rafilis makes Rafilis Multizone, one of the eight options compared below. We've tried to be fair to competitors and clear about Multizone's limitations as well as strengths.

What "multi-zone music for hotels" means

Before comparing, define the use case. We're evaluating platforms for:

Consumer streaming (Spotify Premium, Apple Music) is NOT in this comparison — those services are not legal in commercial venues.

The 8 platforms compared

1. Soundtrack Your Brand (Soundtrack)

2. Mood Media

3. Cloud Cover Music

4. Pandora for Business

5. SoundMachine

6. Spotify SoundMachine (not Soundtrack)

7. Rafilis Multizone

8. Self-built (Windows + audio interface + free software)

Side-by-side feature comparison

FeatureSoundtrackMoodCloud CoverPandora BRafilis Multizone
Multi-zone controlLimited
Unlimited zones per subscription❌ (per zone)✅ (single location)
Per-zone schedulingLimited
ASIO support
Multi-PC networking
Mobile remote controlLimited
Use your own music library
US PROs bundled✅ (varies)
UK PRS+PPL bundled✅ (varies)
GEMA bundled (Germany)✅ (partial)✅ (varies)
Self-hosted / works offlinePartialLimited

Cost comparison: 10-zone hotel

For a mid-sized hotel with 10 active zones:

PlatformMonthly cost (10 zones)Annual cost+ Licensing (typical)
Soundtrack Your Brand€250-300€3,000-3,600Often included (varies country)
Mood Media€600-1,200€7,200-14,400Often included
Cloud Cover Music€60 (single location)€720Included in US
Pandora for Business€260-390€3,120-4,680Included in US
Rafilis Multizone€22.42/month (yearly plan)€269Separate (varies country)
Self-builtHardware only€0/year ongoingSeparate

Add to each: annual public-performance licensing for non-bundled platforms (typically €1,000-5,000/year for a mid-sized hotel, depending on country).

Which to choose by property type

Boutique hotel (40-80 rooms)

Best: Rafilis Multizone (cost) or Soundtrack Your Brand (turnkey convenience)

Mid-sized hotel (80-200 rooms)

Best: Rafilis Multizone or Soundtrack Your Brand

Large hotel / resort (200+ rooms, 15+ zones)

Best: Rafilis Multizone (multi-PC scaling) or Mood Media (full enterprise service)

Restaurant chain (5-30 locations)

Best: Soundtrack Your Brand (multi-location management) or Cloud Cover Music (US-focused)

Independent restaurant

Best: Cloud Cover Music (US) or Soundtrack Your Brand (Europe)

What to ask vendors before signing

Regardless of which platform you're evaluating:

  1. What licensing is bundled in MY country? Get this in writing, not from a marketing page
  2. Can I cancel anytime, or is there a contract minimum? Most commercial platforms have 12-month minimums; some don't
  3. What happens if my internet goes down? Some platforms stop playing; others have local cache
  4. Can the music be controlled per zone in real time? Some platforms have lag or batch updates
  5. Do you support the audio interface I plan to use? Some platforms only work with their proprietary hardware
  6. What's the support response SLA? When music breaks at 19:30 on a Friday, response time matters

What our customers tell us

Properties that switched from Soundtrack Your Brand to Rafilis Multizone typically cite three reasons:

  1. Cost — switching saved them €200-400/month at 8+ zones
  2. Control — wanted to use their own curated library, not be limited to Soundtrack's catalog
  3. Multi-PC scalability — Soundtrack didn't handle their multi-building resort well

Properties that switched to Soundtrack Your Brand from other platforms cite:

  1. Bundled UK PRS+PPL simplifies admin
  2. Multi-location chain management is genuinely smooth
  3. Curated channels save curation time for properties without a music-passionate team

Neither path is wrong. The right answer depends on your context.

The Soundtrack-or-alternative question is one operators should re-evaluate every 2-3 years. The platform landscape shifts; what was right in 2023 may not be right in 2026. The properties that get this right are the ones who treat platform choice as a decision, not a one-time install.