If you operate a hotel with multiple music zones and you're evaluating Soundtrack Your Brand, this guide compares it honestly against eight alternative platforms. Each platform has strengths and weaknesses, and the "best" choice depends entirely on your property type, scale, and operational needs.
The guide is naturally biased — Rafilis makes Rafilis Multizone, one of the eight options compared below. We've tried to be fair to competitors and clear about Multizone's limitations as well as strengths.
What "multi-zone music for hotels" means
Before comparing, define the use case. We're evaluating platforms for:
- Hotels with 4+ distinct audio zones (lobby, restaurant, bar, spa, pool, etc.)
- Each zone plays different music on different schedules
- Centralised control (one operator manages everything)
- Compliance with public performance licensing (PRS, ASCAP, GEMA, etc.)
- Operational reliability (24/7 operation, minimal staff intervention)
Consumer streaming (Spotify Premium, Apple Music) is NOT in this comparison — those services are not legal in commercial venues.
The 8 platforms compared
1. Soundtrack Your Brand (Soundtrack)
- Origin: Sweden, partly Spotify-backed
- Model: SaaS, per-location/per-zone subscription
- Catalog: Spotify-integrated, ~85M tracks
- Pricing (2026): ~€25-30/zone/month, often quoted per location
- Licensing bundled: PRS+PPL in UK, GEMA in Germany, KODA in Denmark, etc. — varies by country, NOT bundled globally
- Best for: Multi-location chains in markets where licensing is bundled
- Weakness: Per-zone cost adds up; less control over playlist details; can't use your own library
2. Mood Media
- Origin: US/Global (largest commercial music provider)
- Model: Enterprise contracts, includes hardware and services
- Catalog: Curated commercial music + custom programming
- Pricing (2026): Varies widely, typically €40-120/location/month with hardware-integrated packages
- Licensing bundled: Often included in enterprise contracts (varies by package and country)
- Best for: Large chains needing turnkey solution with on-site service
- Weakness: Higher cost, longer contracts, less DIY flexibility
3. Cloud Cover Music
- Origin: US (Atlanta-based)
- Model: SaaS subscription
- Catalog: Licensed commercial music + Original Series (royalty-free)
- Pricing (2026): $19-29/location/month for unlimited zones (single location); volume pricing available
- Licensing bundled: ASCAP+BMI+SESAC + SoundExchange in US
- Best for: US restaurants and small hotel chains
- Weakness: US-focused; international licensing not as robust
4. Pandora for Business
- Origin: US (now SiriusXM)
- Model: SaaS subscription
- Catalog: Pandora's recommendation-engine-driven stations
- Pricing (2026): $26-39/location/month
- Licensing bundled: ASCAP+BMI+SESAC + SoundExchange in US
- Best for: US single-location venues that like Pandora's discovery approach
- Weakness: Less curated control vs Soundtrack/Mood; US-only
5. SoundMachine
- Origin: US
- Model: SaaS
- Catalog: Curated commercial music + customisable
- Pricing (2026): $25-50/location/month
- Licensing bundled: ASCAP+BMI+SESAC in US
- Best for: US restaurant chains
- Weakness: US-focused; smaller catalog vs Soundtrack/Mood
6. Spotify SoundMachine (not Soundtrack)
- Origin: US
- Model: Web-based, requires Spotify account integration
- Pricing (2026): ~$25/month/location
- Licensing bundled: ASCAP+BMI+SESAC in US
- Best for: Small US restaurants
- Weakness: Less full-featured than dedicated competitors
7. Rafilis Multizone
- Origin: Turkey, software-only (works globally)
- Model: Windows desktop application, one subscription covers unlimited zones
- Catalog: Your own music library — supports any format (MP3, FLAC, WAV)
- Pricing (2026): €29.99/month, €149/6mo (€24.83/mo), €269/year (€22.42/mo) — unlimited zones included
- Licensing bundled: None — you handle PRO licensing separately
- Best for: Properties wanting unlimited zones, full library control, lower cost; especially properties already using a B2B music service for music sourcing
- Weakness: Windows-only; doesn't include the music catalog (you provide); no bundled licensing
8. Self-built (Windows + audio interface + free software)
- Model: DIY using open-source or custom solutions
- Cost: Hardware + occasional development time
- Licensing: Entirely on you
- Best for: Properties with significant in-house technical expertise
- Weakness: Operational burden, less reliability than commercial solutions
Side-by-side feature comparison
| Feature | Soundtrack | Mood | Cloud Cover | Pandora B | Rafilis Multizone |
|---|---|---|---|---|---|
| Multi-zone control | ✅ | ✅ | ✅ | Limited | ✅ |
| Unlimited zones per subscription | ❌ (per zone) | ❌ | ✅ (single location) | ❌ | ✅ |
| Per-zone scheduling | ✅ | ✅ | ✅ | Limited | ✅ |
| ASIO support | ❌ | ❌ | ❌ | ❌ | ✅ |
| Multi-PC networking | ❌ | ✅ | ❌ | ❌ | ✅ |
| Mobile remote control | ✅ | ✅ | ✅ | Limited | ✅ |
| Use your own music library | ❌ | ❌ | ❌ | ❌ | ✅ |
| US PROs bundled | ❌ | ✅ (varies) | ✅ | ✅ | ❌ |
| UK PRS+PPL bundled | ✅ | ✅ (varies) | ❌ | ❌ | ❌ |
| GEMA bundled (Germany) | ✅ (partial) | ✅ (varies) | ❌ | ❌ | ❌ |
| Self-hosted / works offline | Partial | Limited | ❌ | ❌ | ✅ |
Cost comparison: 10-zone hotel
For a mid-sized hotel with 10 active zones:
| Platform | Monthly cost (10 zones) | Annual cost | + Licensing (typical) |
|---|---|---|---|
| Soundtrack Your Brand | €250-300 | €3,000-3,600 | Often included (varies country) |
| Mood Media | €600-1,200 | €7,200-14,400 | Often included |
| Cloud Cover Music | €60 (single location) | €720 | Included in US |
| Pandora for Business | €260-390 | €3,120-4,680 | Included in US |
| Rafilis Multizone | €22.42/month (yearly plan) | €269 | Separate (varies country) |
| Self-built | Hardware only | €0/year ongoing | Separate |
Add to each: annual public-performance licensing for non-bundled platforms (typically €1,000-5,000/year for a mid-sized hotel, depending on country).
Which to choose by property type
Boutique hotel (40-80 rooms)
Best: Rafilis Multizone (cost) or Soundtrack Your Brand (turnkey convenience)
- Multizone if you have IT capability and want flexibility
- Soundtrack if you want set-and-forget and don't mind the per-zone cost
Mid-sized hotel (80-200 rooms)
Best: Rafilis Multizone or Soundtrack Your Brand
- Multizone wins on cost; Soundtrack wins on convenience and bundled licensing in supported countries
Large hotel / resort (200+ rooms, 15+ zones)
Best: Rafilis Multizone (multi-PC scaling) or Mood Media (full enterprise service)
- Multizone if you want operational control and lower cost
- Mood if you want enterprise-grade service and bundled licensing
Restaurant chain (5-30 locations)
Best: Soundtrack Your Brand (multi-location management) or Cloud Cover Music (US-focused)
- Soundtrack for multi-location consistency
- Cloud Cover for US chains needing simple licensing
Independent restaurant
Best: Cloud Cover Music (US) or Soundtrack Your Brand (Europe)
- Cloud Cover bundles US PROs at low cost
- Soundtrack works internationally with European bundles
What to ask vendors before signing
Regardless of which platform you're evaluating:
- What licensing is bundled in MY country? Get this in writing, not from a marketing page
- Can I cancel anytime, or is there a contract minimum? Most commercial platforms have 12-month minimums; some don't
- What happens if my internet goes down? Some platforms stop playing; others have local cache
- Can the music be controlled per zone in real time? Some platforms have lag or batch updates
- Do you support the audio interface I plan to use? Some platforms only work with their proprietary hardware
- What's the support response SLA? When music breaks at 19:30 on a Friday, response time matters
What our customers tell us
Properties that switched from Soundtrack Your Brand to Rafilis Multizone typically cite three reasons:
- Cost — switching saved them €200-400/month at 8+ zones
- Control — wanted to use their own curated library, not be limited to Soundtrack's catalog
- Multi-PC scalability — Soundtrack didn't handle their multi-building resort well
Properties that switched to Soundtrack Your Brand from other platforms cite:
- Bundled UK PRS+PPL simplifies admin
- Multi-location chain management is genuinely smooth
- Curated channels save curation time for properties without a music-passionate team
Neither path is wrong. The right answer depends on your context.
Related reading
- The complete guide to hotel background music systems — strategic context
- Restaurant & hotel music licensing guide — licensing side of the decision
- How to plan audio zones for a 100-room hotel — zone planning first
The Soundtrack-or-alternative question is one operators should re-evaluate every 2-3 years. The platform landscape shifts; what was right in 2023 may not be right in 2026. The properties that get this right are the ones who treat platform choice as a decision, not a one-time install.